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How to Use MoonPay

Complete guide to buying cryptocurrency with MoonPay's simple payment solution

MoonPay Complete Tutorial

1 Access MoonPay

MoonPay can be accessed through:

Note: Download the app to make it easier on your self.
2 Select Your Cryptocurrency

When starting a purchase:

  1. Choose the cryptocurrency you want to buy (BTC, LTC, etc.)
  2. Enter the amount we agreed on for the purchase
  3. I will provide you a crypto address for the coin we have selected to use
3 Verify Your Identity

MoonPay verification:

  1. Proceed with the verification processes to set up your account
Processing Time: Verification is usually instant but may take up to 5 minutes during peak times.
4 Choose Payment Method

MoonPay supports multiple payment options:

  1. Credit/Debit Cards (Visa, Mastercard)
  2. Apple Pay/Google Pay (where available)
5 Complete Your Purchase

Final steps to complete your transaction:

  1. Review all transaction details carefully
  2. Enter payment details if using card
  3. Confirm any security from your bank
  4. Wait for confirmation (typically takes 1-5 minutes)
6 Track Your Transaction

After purchase completion:

  1. You'll receive email confirmation
  2. Transaction status updates in real-time
  3. Crypto typically arrives in your wallet within 5-15 minutes
Tip: Always double-check the wallet address before submitting your transaction.
7 Troubleshooting Common Issues

If you encounter problems:

  • Card declined: Contact your bank to authorize crypto purchases
  • Verification failed: Ensure documents are clear and all information matches
  • Wrong amount: MoonPay shows exact amount before confirmation